Shipping destinations:

• We ship to Australia and New Zealand only

Shipping times:

• We ship within 1-2 business days from Australia and your order will take between 3-7 days to arrive domestically. 
• Shipping to New Zealand is approx. 7-19 days.
• Shipping time might vary depending on location and other factors however we work with fast and trustworthy couriers.

Shipping cost:

• FREE within Australia
• $14.95 to New Zealand
• FREE to New Zealand on orders over AU$50

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards. We can confidently guarantee that all transactions are secure and safe.
• We accept also offer Afterpay and PayPal at checkout.

Note that additional exchange fee may apply if your currency is other than AUS dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• We have a 30-days Return & Exchange Policy, since the day item was received. Please read our "Refund Policy" at the bottom of the site.
• To be eligible for a return, goods must be unused, undamaged and accompanied by proof of purchase.
• For returns, please email lionnessexclusive@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide the customer with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select the payment method for the goods - we will ship your package within 2 business days.

Our support team is always happy to guide you at any step!